Shipping & Return Policy

Shipping Information

We ship worldwide with trusted carriers including DHL, UPS, FedEx, and DPD.

European customers: Orders are shipped from our EU warehouse for faster delivery.

Estimated Delivery Times:

Germany: 2-3 business days
European Union: 4-5 business days
United Kingdom: 4-7 business days
United States: 10-18 business days
China: 4-5 business days
Asia: 5-7 business days
Australia: 8-12 business days

Shipping costs are calculated based on your location and will be communicated during the WhatsApp purchase process.

Order Tracking

Once your order ships, you will receive tracking information via WhatsApp. You can track your package directly with the carrier (DHL, UPS, FedEx, or DPD).

Returns

We accept returns within 30 days of delivery for unused items in original condition.

To initiate a return:

Contact us via WhatsApp with your order number
Provide photos of the item you wish to return
We will provide return shipping instructions
Ship the item back to the designated return address
Refund will be processed within 5-10 business days after receipt

Return Shipping Costs

Defective/Damaged Items: We cover return shipping costs
Change of Mind: Customer covers return shipping costs

Non-Returnable Items

Items marked as final sale
Used or damaged items
Items returned after 30 days

Refunds

Refunds are processed to the original payment method within 5-10 business days after we receive and inspect the returned item.

Contact Us

For any shipping or return inquiries, please contact us via WhatsApp or email at [email protected].