Privacy Policy - GDPR & COPPA Compliant

Privacy Policy for chrom.store

Effective Date: January 1, 2024

Last Updated: 9/15/2025

1. Introduction

Welcome to chrom.store ("we," "our," or "us"). We are committed to protecting your privacy and ensuring compliance with the General Data Protection Regulation (GDPR) and the Children's Online Privacy Protection Act (COPPA). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

2. Information We Collect

We collect information in the following ways:

Information You Provide: When you contact us via WhatsApp to make a purchase, we may collect your name, phone number, and product preferences.
Automatically Collected Information: We use cookies and similar tracking technologies to collect information about your browsing activities, including IP address, browser type, and pages visited.
Analytics: We may use third-party analytics services to help us understand how our website is used.

3. How We Use Your Information

We use the information we collect to:

Process your product inquiries and purchases
Improve our website and user experience
Comply with legal obligations
Protect against fraudulent or illegal activity

4. Legal Basis for Processing (GDPR)

Under GDPR, we process your personal data based on:

Consent: You have given clear consent for us to process your personal data
Contract: Processing is necessary for the performance of a contract
Legitimate Interests: Processing is necessary for our legitimate interests
Legal Obligation: Processing is necessary to comply with the law

5. Your Rights Under GDPR

If you are a resident of the European Economic Area (EEA), you have the following rights:

The right to access your personal data
The right to rectification of inaccurate data
The right to erasure ("right to be forgotten")
The right to restrict processing
The right to data portability
The right to object to processing
The right to withdraw consent at any time

6. Children's Privacy (COPPA Compliance)

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe we have collected information from a child under 13, please contact us immediately, and we will delete such information.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing, accidental loss, destruction, or damage.

9. International Data Transfers

Your information may be transferred to and maintained on servers located outside of your jurisdiction. We ensure appropriate safeguards are in place for such transfers in accordance with applicable data protection laws.

10. Third-Party Services

We may use third-party services that collect, monitor, and analyze data. These third parties have their own privacy policies addressing how they use such information.

11. Cookies

We use cookies to enhance your experience on our website. You can control cookie settings through your browser. For more information, please see our Cookie Policy section.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

13. Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us at:

chrom.store
Email: [email protected]
WhatsApp: +85247150132

14. Data Protection Officer

For GDPR-related inquiries, you may contact our Data Protection Officer at: [email protected]

15. Supervisory Authority

If you are in the EEA and believe we have not addressed your concerns adequately, you have the right to lodge a complaint with your local data protection supervisory authority.